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About Us

Our Quality Commitment

At Special People, the quality of care we provide is not simply a professional obligation, it is the foundation upon which our agency was built. We believe that every individual we support, regardless of age or the complexity of their needs, deserves care that is safe, consistent, and genuinely centred around them as a person.

We are proud to have been independently assessed by the Care Quality Commission (CQC), the body responsible for regulating and inspecting health and social care services across England and awarded a ‘Good’ rating across all five key inspection areas: Safe, Effective, Caring, Responsive, and Well-led. This rating is a direct reflection of the standards our team upholds each and every day, and the trust that the families and individuals we work with place in us.

Special People specialises in the provision of care for children and adults living with learning and physical disabilities. We understand that the needs of the people we support can be complex, varied, and deeply personal. That is why our approach has always been one of genuine partnership working closely with individuals, their families, and wider care networks to develop support plans that are both meaningful and effective.

Our CQC inspection examined every dimension of our service in detail. Across each of the five domains, our team demonstrated the professionalism, compassion, and dedication that we consider to be the hallmarks of truly good care. Being rated ‘Good’ across the board is something we are immensely proud of, and it reinforces our commitment to continuously reviewing and improving the services we deliver.

We welcome transparency and encourage anyone considering our services whether for themselves or for a loved one to review our full CQC inspection report.

To read our full inspection report, click here.

Speak to our care experts

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Jolanda Meca profile picture
Jolanda Meca
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We had such an amazing year at the nursery and the people who worked there helped us so much and it’s amazing the place and the people highly appreciate and recommend
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Christina Dodsworth profile picture
Christina Dodsworth
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Special People were able to find a carer to match the needs of my medically complex son and we had the same carer throughout for our 10 nights of respite care which provided us as a family consistency and reassurance that my little boy would be well cared for whilst we rested and recharged. The carer that Special People provided was knowledgeable and competent and helpful and we are so grateful - Thank you so much!
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Emily Beckloff profile picture
Emily Beckloff
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I just wanted to say how brilliant you have been at finding us the right person to help support our son. Marc is fantastic with him and we as a family have found him so amazing to work with. Our son finds lots of things challenging and Marc navigates each one with care and respectful understanding. Our son really looks forward to him coming each day and that’s such a weight off our shoulders to know how happy he is with Marc. Thank you!
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Michelle Degale profile picture
Michelle Degale
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The agency has been so helpful and communication positive and consistent from the get go we are really pleased with the carer who is caring for our son she is bringing out the best in him despite his challenges. I’m extremely happy with the service we have received so far and am very grateful for the support and understanding they have given our family it is extremely hard to find people who really care especially when having a child with additional needs so for me this is an absolute bonus.
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Veronica Musto profile picture
Veronica Musto
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The support I received from the carers sent by Special People Partnership was amazing. Alison was exceptionally helpful in understanding and assessing my needs. I can highly recommend this company.
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Carine Spira profile picture
Carine Spira
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A great agency with good people. They helped us so much in our moment of need as well. Their placement officier (Lani) was a life saver and found us 2 great carers for our Autistic young man. We highly recommend them.